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  • How can I track my orders
    An email verification will be sent with the tracking number.
  • When do I get charged for my purchase?
    You will be charged at the time when the store fulfills your order for pick up.
  • I never received my order?
    Please allow 7 to 10 business days for the package to be delivered. Please contact Newbeing Queen by email at If your package is determined to be missing, an investigation will be conducted to track the package and check for delivery problems.
  • Does Newbeing Queen LLC match retail store prices
    We do not match prices offered by retail stores or other retail websites.
  • I recently ordered something, but now it's on sale. Do you honor price adjustments?"
    No, price adjustments will not be honored for online purchases. We aim to have consistent pricing throughout our website and stores. However, we do offer special promotions that are exclusive to our website. Frequent "Flash Sales" have pricing that is limited to only the indicated hours.
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